TruOxynergy™

How Can We Help?

Whether it's a question about your order, your Customer Center access, or the book itself — we're here.

Send Us a Message

We're here to help. Send us a message and we'll get back to you as soon as possible. Our support team typically responds within 24–48 hours.
Your information is only used to respond to your request.

Common Questions

I purchased but haven't received access. What do I do?
First, check your inbox (and spam or promotions folder) for a login link to your Customer Center — it's sent to the email you used at checkout. If it's been more than an hour and you still don't see it, use the contact form above with the email address you purchased with, and we'll get you access directly.
I forgot my Customer Center login. How do I get back in?
Visit the Customer Center login page and enter your email — you'll receive a new login link automatically. If you don't receive it, reach out to support and we'll help you regain access.
How do I save the book on my phone?

Open the PDF from your Customer Center, then tap the Share icon.

iPhone: choose "Save to Files" or open it in Adobe Acrobat Reader.
Android: tap Download, then open it from your Files or Downloads app.

On a computer, simply download it and save it to your desktop.

The checkboxes and writing spaces aren't working.

The interactive features work best in the free Adobe Acrobat Reader app (phone, tablet, or computer), and also in Chrome on a computer and the iPhone Files app. Apple Books doesn't support them, so if you saved it there, open it in Acrobat Reader instead.

Remember to save after typing so your reflections stay. And you can always print the pages and write by hand.

Can I print the book?
Yes. The book is designed to print beautifully, especially the Blueprint, practice, and Covenant pages if you prefer to write by hand. It's for your personal use only; please don't share or resell copies.
Do you offer refunds?
Because our products are instant-access digital goods, we do not offer refunds. If something went wrong with your order or access, please reach out — we want to make sure you're taken care of.
Is there someone I can talk to directly?
Yes — use the contact form above and a real person will respond. This isn't an automated system.